Dispatch Center; Brookfield's Good Decision

Summary

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Waukesha County's consolidated dispatch center continues to suffer problems that call into question the quality of service it provides, but the City of Brookfield is showing how best to deal with those issues: Work to solve those problems within the system.

If regional efforts such as the dispatch center which proponents hope will become the central dispatcher for most of Waukesha County's emergency services are to achieve their potential, everyone involved has to remain committed to the effort and to work through the problems. Commitment is key.

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Extract

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Dispatch Center; Brookfield's Good Decision

Since joining the center in February, Brookfield officials have filed hundreds of complaints covering such matters as di...

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