New Milwaukee Center Seen As Lab' for Company's Growth

Summary


A Madison company that's creating up to 600 jobs at a new Milwaukee call center plans to expand throughout the United States and overseas, as its telecommunications services for people with hearing loss grows in popularity.

CapTel Inc.'s Madison and upcoming Milwaukee operations will function as "labs" for the increased development of the company's captioned telephone service, said Robert Engelke, company president, on Wednesday.

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Extract


New Milwaukee Center Seen As Lab' for Company's Growth

Engelke said he expects CapTel to create additional call centers outside Wisconsin.

"We eventually plan to develop the whole underpinnings of a nationwide system," he sai...

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