Wait for Plates Still Tops 7 Weeks; Dmv Turnaround Twice As Slow As It Was Before Computer Upgrade
The Milwaukee Journal Sentinel › April 25, 2007
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Summary
More than two years after installing a new computer system that cost twice as much as expected, the state Division of Motor Vehicles is still taking more than seven weeks to mail out license plates and vehicle titles - more than twice as long as it took before the system was installed, records show.
But a top DMV official says the computer system isn't to blame for the current delays, and the agency is actually more productive - mainly because drivers and car dealers are doing some of the work that state employees used to do.See the full content of this document
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Wait for Plates Still Tops 7 Weeks; Dmv Turnaround Twice As Slow As It Was Before Computer Upgrade
Anna Biermeier, director of vehicle services, said DMV officials expect the average wait for titles and plates to drop to 30 days, the state's goal, by the end of June.
The DMV's regi...See the full content of this document
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